Get Kat's latest posts and free downloads sent to your inbox.

    Candidate Experience Reality Check

    giphy

    I just don't get it. It's almost condescending, if you ask me. Watching recruiters ask questions like "what's the candidate experience really like?" I saw three just this week, in fact. Like no one has ever been a candidate before.

    Funny enough, that's probably the reality for a lot of people. We've bounced from job to job without taking the traditional route, not experiencing the real candidate experience. The highly qualified have a few conversations, then they apply on your careers site just to make sure papers are in order before the offer is extended. Thankfully, I've been in that situation for my last 4 jobs.

    I'm not naive enough to think that's everyone's experience. What's it like for the person who's laid off and going in blind, desperate for a change or re-entering the workforce from military service or retirement? Daunting, for one thing. It's not every day your professional career experiences such vulnerability.

    Unless you're a betting man/woman, it's just not so fun to put your livelihood on a coin flip. You know they're talking to someone else just like you. You're wondering if they'll speak to you at all. Waiting even 1 extra minute after they said they would call feels like a kick in the stomach. It sucks way worse than all those lame dating analogies imply. In this scenario, you're not getting paid. That's worse than not texting back, you drama queens.

    That's when a candidate even gets to speak to someone. The rest of the time, applying and hearing anything at all has the same odds as a lottery scratch ticket. It's the terrible  monotony of staring at the same 144 jobs within a 40 mile radius every day for a week. 40 miles isn't even a realistic commute but job seekers try. Try being flexible, they say.  Then, when that poor candidate finds something worth applying to, it's a 3 day process.

    That's what it feels like - losing. Just like that scratch ticket, the odds are not in anyone's favor. The experience does nothing to make a candidate feel like a winner, either. I was in a webinar that said "Customers, at a minimum, expect their last best experience." Think about that. Think about just how terribly most candidate experiences stack up to the standard consumer experience.

    What I'm trying to digest is why that might be so hard to figure out. Go apply for a job. It sucks. You shouldn't be recruiting if that simple fact is a stretch for you.

    OK, vent over.

    Related Articles

    Don't censor yourself for the "normal" of everyone else.

    I'm hitting a landmark in my career. For 10 years now, I've been working "adult" jobs. I've also been known to call them big girl jobs - the kind that come after college and have benefits, regardless how terrible they are. It was a badge of pride to have one of these big girl jobs […]

    I'm a social media geek so I guess the first reason is: "I have to." I wasn't intrigued by Foursquare until I checked in at the Ben and Jerry's in Harvard Square and got a great deal. Now I check in pretty often - who doesn't love a discount? I also like seeing real-time tips […]

    I've been writing about recruiting so long that I can almost predict the next wave of posts I'll be reading. Actually, scratch that. I've been reading about recruiting and everything related to it for so long that you're all becoming a little predictable. Some recruiting blogs are like a dog with a bone - they […]

    Discover more from Three Ears Media

    Subscribe now to keep reading and get access to the full archive.

    Continue reading